LivingSocial Complaints and Reviews

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Main address: 1445 New York Ave NW, Suite 200 20005 Washington DC
877-521-4191, ,
  • 9 complaints
  • $274 claimed losses
  • $30 average
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  • Jan 27
  • Products
  • Jakarta, Jakarta
  • Bed Sheet Set
  • 4

I ordered a bed sheet set which should have included a comforter in the description - I did not get the complete set and I have sent an email complaint (to several email addresses) since August 2013 and it is now Jan 2014, I have resent my several emails and there is still no reply. The case is the same with a juicer I bought that did NOT work from Day 1! So they basically steal your money... Read more

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  • Nov 11, 2013
  • Entertainment
  • Misleading Information
  • 6

Beware artificially low prices advertised on LivingSocial. We purchased something that should have been $150 after gratuity and then discovered, after purchase of course, that the merchant expected us to pay as much as twice that amount just to receive what we thought we already paid for. Beware the fine print because it is can be used to mislead you into bait and switch techniques that will... Read more

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  • Aug 14, 2013
  • Household Services
  • Coupon Discount Website
  • 5

I purchased a voucher for a house cleaning service from Living Social. The company emailed me at 12:30AM to cancel on the day they were supposed to show up and clean. I was also told they wouldn't be able to come and clean for another three weeks. Since that email, I have heard nothing else from them and they won't call me back. (BTW-I had a huge gathering planned for my children, and was left... Read more

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  • May 16, 2013
  • Shopping
  • Las Vegas, Nevada
  • Sidewalk Damage
  • 10

I purchased a coupon to clean carpets. Shortly after that I decided to get new carpets. I just wanted to exchange my certificate for another. Shortly after my purchase Living Social had internal problems, disconnecting their phone service and not responding to my e-mails. I was unable to make contact for over a month and 1/2. Once I made contact I was told it was too late for an exchange. Now I... Read more

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  • Sep 04, 2012
  • Entertainment
  • New York City, New York
  • 1
  • 56

I had used groupon and they were okay. When I had problems, they stood behind their product. So I decided to try livingsocial. Unfortunately I tried livingsocial for a present! I can't tell you the humiliation when I showed up at the business and was told that I was getting something different than I paid for. They told me that I was not the only one who had misunderstood what was promised and... Read more

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  • Apr 09, 2012
  • Shopping
  • Paris, Ile-De-France
  • 29

Livingsocial sold me 2 car valet vouchers at £24 each. Nowhere did it say that they were not valid at weekends, and I phoned to check it would be valid at weekends within the 7 day cancellation period and it was confirmed it was. When weekend use was suspended the voucher was useless to me. when I found this out, Living Social did not answer emails and had 20 minute plus wait times on their... Read more

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  • Mar 13, 2012
  • Professional Services
  • Jakarta, Jakarta
  • Online Coupon
  • 51 is scammer that likes to use UNCLEAR INFORMATIONS about the deal to, added by their statement to TRICK Customer. Not really reliable websites. Stay away from There are already many many customers pissed by the way they describe their products. In pass, they even be more SCAM about their coupons they sell in website Please,... Read more

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  • Mar 13, 2012
  • Professional Services
  • Coupon Discount Website
  • 3
  • 100

Often Scam people by giving unclear and complicated explanations about the DEAL. The surface sounds so sweet. BUT DONT BELIEVE. I would be better to be told the Clear info about the deal rather than to be LIED. THen claimed they have told the detail about the info for the deal, behind, in hidden tabs. At the front note they made it clear the deal was like they mentioned BUT... Read more

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  • Feb 18, 2011
  • Customer Service
  • Bloomington, Illinois
  • Travel
  • 3
  • 92

This company has horrible customer service! I wanted to see a final price on a trip prior to making my decision, and instead of showing me a final price or even asking if I was certain I wanted to purchase the $700+ trip for two to Cancun, the website charged the $727 to my credit card THEY KEPT ON FILE automatically. I cancelled the purchase immediately, but when i called the company but my... Read more

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