Contact Livingsocial Customer Service
Livingsocial Phone Numbers and Emails
Customer Service Number:
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(202) 503-1677
Customer Service:
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(202) 400-2100
Livingsocial Emails:
Livingsocial Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Livingsocial Customer Service is rated at 1.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Livingsocial is 2025031677. 76% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 37% of customers reported contacting a real person successfully.
The average hold time is more than 30 min. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 16 seconds.
Be prepared for the call as Livingsocial may ask you for the following information to identify you as a customer: first and last name, email or order id or tracking no.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Livingsocial Customer Service is rated at 1.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Livingsocial is 2025031677. 76% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 37% of customers reported contacting a real person successfully.
The average hold time is more than 30 min. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 16 seconds.
Be prepared for the call as Livingsocial may ask you for the following information to identify you as a customer: first and last name, email or order id or tracking no.
People call Livingsocial mainly because of request for information, refund, shipping and delivery.
3% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact Livingsocial is websiteaccessibility@livingsocial.com. 94% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as difficult.
Contact Information
Livingsocial Website:
Livingsocial Help Center:
Corporate Office Address:
Fax:
How Good is Livingsocial's Customer Service?
Summary of Livingsocial Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Livingsocial?
Refund Question:
- “Refund/purchase issues”
- “Refund”
- “Expired voucher I want money back fot”
Request for Information Question:
- “I have a question about a coupon voucher that I purchased. It’s the merchant is telling me they don’t accept living social coupons only Groupon.”
- “Questions about expired certificate”
- “Assistance”
Product/ Service Question:
- “I have placed 2 orders for a double bed one without drawers and one with 2 drawers so can I please cancel the one with no drawers please”
- “I purchased a coupon from you guys for a haircut style and treatment at Paul Mitchell’s and they told me they do not recognize social living only Groupon vouchers if I cannot use this $15 coupon I bought and I have the voucher number and all that t”
- “I purchased a coupon for a haircut style and treatment, and the salon tells me they don’t recognize social living only Groupon why be able to use my voucher from social living if I cannot, I want my money back”
Shipping and Delivery Question:
- “I did not receive my teeth whitening!”
- “Never received digital coupon”
- “Tracking number”
Payments and Charges Question:
- “$60 credit on my account”
- “Billing”
- “Coupon not working”
Account Question:
- To obtain active codes for two sportscar vouchers that I need to redeem before the 6th June
- “New email can't log in”
- “New merchant email can't log in to an old account”
Activation/ Cancellation Question:
- “Cancelled order number 48949606...voucher number Rt4h4khmc35n”
- “Cancel voucher”
- “Cancel ordered”
Return/ Replace Question:
- “Changes need to be made in account”
- “Want to exchange a purchase that I am unable to use. will buy another one instead”
- “To change dates”
Cards Question:
- “My credit card was charged to groupon for a costco membership which they have no record ofmbership”
- “Credit card not going through”
- “Can't put in new credit card”
Staff Question:
- “Customer service”
- “I will never use LivingSocial again. We let family and now about the customer service and the failure to respond”
- “I'd like to speak to customer service about cleaning out the unused vouchers from my account”
Website/ Application Question:
- “I cannot redime my bucks because the app is longtime dead and on Groupon I can't use my bucks.”
- “Site dont work”
Other Question:
- “Using a voucher”
- “Ordercproblems”
- “My order went wrong and can't fix”
Compare Livingsocial Customer Service To
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