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Livingsocial

Livingsocial

www.livingsocial.com
What is your customer experience with Livingsocial?

Livingsocial Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Livingsocial has 1.5 star rating based on 116 customer reviews. Consumers are mostly dissatisfied.

  • 5% of users would likely recommend Livingsocial to a friend or colleague.

  • Rating Distribution
  • Pros: Good deals, Good values when you can use them, No pros.
    Cons: I was not helped st all, V hard to contact, No customer service available.

View full overview ›

Media from reviews

Livingsocial - It say slide to.redeem no code given now I don't know if I will get my...
Livingsocial - VoucherLivingsocial - Voucher - Image 2Livingsocial - It has been impossible for me to contact their customer service. I ordered...Livingsocial - Let customer now when and how they getthwre par elsLivingsocial - ABSOLUTELY RETARDED!Livingsocial - Hoover
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Top Livingsocial Reviews

Critical Review

"I can’t redeem my voucher"

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I can't redeem my voucher; it keeps saying invalid. Can't get hold of anyone. Tried lots of ways. This voucher was for a very disabled young lady to go for a...

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Syanna Pof

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Chicago, Illinois

Refund/purchase issues

nothing happened it dialed and then it came back saying it was a happy with the outcome. I didnt even talk to anyone.

Im really getting pissed that nobody is trying to help me resolve this problem.

Im trying to either refund or find out if I can use my coupon. I just want to talk to someone.

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Jernal S

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Richmond, Virginia

It say slide to.redeem no code given now I don't know if I will get my blanket before Christmas

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Livingsocial - It say slide to.redeem no code given now I don't know if I will get my...
Contains 1 confidential file for company representatives

No one can answer my questions no phone number for customer service to speak with me on my purchases

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User's recommendation: Not to purchase

Yonathan Srl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Philadelphia, Pennsylvania

Purchase a Costco 65 membership but did not receive my 50 shop card bought membership June 3, 2025

No answer from anyone

I purchase a Costco membership for 65 dollars and I am suppose to get a 50 shop card within ten days still have not received Costco shop card

I purchase membership on June 3,2025!!

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Ali R Rqp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

To obtain active codes for two sportscar vouchers that I need to redeem before the 6th June

Your service is pretty abysmal, to be honest! Having spent a few weeks trying to secure the sportscar experience only to find the voucher codes aren't valid.

I supposedly spoke one to one on your site and then was expected to pay another £1 to continue the conversation with an expert! Who was probably a chatbot, so my experience has been frustrating, poor customer service, and the whole setup is questionable! When the merchant is saying there's nothing they can do, and now I've finally received an email from Living Social to say they'll chase the merchant!

When surely it shouldn't be down to me to force either you or the merchant to accept a voucher for the experience when it's still valid until the 6th of June. It would make me think twice about booking anything else with you, and I've still yet to have a confirmed booking to date.

View full review
Cons:
  • Neither living social or the merchant are honouring the contract

Preferred solution: Redemption of the sportscar experience for my daughter & her boyfriend , that I purchased for them as a gift

Maureen W Rne

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I can’t redeem my voucher

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I can't redeem my voucher; it keeps saying invalid. Can't get hold of anyone.

Tried lots of ways. This voucher was for a very disabled young lady to go for a facial at Bannatyne's. It is a spa day, but she would be unable to access most of it.

This voucher has a different code on it from what is in my account. I have tried both codes and now I'm fed up.

View full review
Loss:
$50
Pros:
  • You learn by your mistakes
Cons:
  • Yes it is a con

Preferred solution: Full refund

User's recommendation: Don’t bother with this company

Ellie Gzs

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Tampa, Florida

Refund/purchase issues

Updated by user May 26, 2025

i keep trying to but no answer

Original review May 10, 2025

hung up while calling anyway i puchase a thing for me and my husband to go shooting but when i called the merchant told me that this was not for me and i didn't qualify for shooting it waa more for experience people already and i live in another state just want my money back

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Cheryle Bqp

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Verified Reviewer
| map-marker North Myrtle Beach, South Carolina

Not at all helpful

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I purchased 4 tickets through living social. 2 were processed and 2 were refunded.

I reached out to living social via chat and spoke to a representative who said it was because the merchant had only a certain number of tickets. I was told to repurchase the 2 tickets and if I had any trouble contact them. The tickets purchased were not near the others and separate seats. This was for a family of 4 with twins.

It is not possible to separate them. I reached out again and was told they could not change the seats and no refunds.

I called the merchant and because they are a third party seller I'm stuck with the tickets that won't be used. I'm not a happy customer and have been a customer with them for a long time.

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2 comments
Guest

When you went to repurchase two more tickets, why did you continue the sale if no seat assignment was shown?

Guest
reply icon Replying to comment of Guest-2668829

You don't receive seat assignments until after the purchase and I chose the same section. It would have been fine if it wasn't with the other seats but they were two single seats in 2 different sections.

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stephanie m Duw

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Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Dublin, Dublin

No order number or voucher received

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Contains 1 confidential file for company representatives

Placed an order, they took the payment. I did not receive an order number or voucher.

The customer service is absolutely shocking! Agents via email seem like robots and keep saying, 'Please send the order number,' despite my responding five whole times saying I have not received it!

The phone numbers for customer service do not work. The WhatsApp number is also a bot and does not offer any assistance.

View full review
Loss:
$249
Cons:
  • Absolutely shocking customer service

Preferred solution: I would like my order and an order number for a voucher number

User's recommendation: Never again!

Daniel H Nlh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Voucher

Livingsocial - Voucher
Livingsocial - Voucher - Image 2

I have received my credit in my wallet, but I have an issue trying to buy my mattress. Every time I try, it says processing and asks me which way I want to pay for it.

I followed everything they said to do; all I want is to buy my mattress. I will send you pictures.

View full review
Loss:
$10
Anonymous
map-marker Raleigh, North Carolina

$60 credit on my account What happened to it?

There was a $60 coupon.credit on my account for a few years. What happened to it? Can I get it back?

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Devaun Lpb

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Kanturk, County Cork

Expired voucher I want money back fot

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Contains 2 confidential files for company representatives

I ordered a mattress. The voucher rang out because I never received the email with the voucher code.

I want my money back. I have also contacted revolut because that was the card I used. Im not going to stop until I get my money back.

This is not ok to do to someone. I will post on social media and let everyone know if ye dont resolve it fast

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Jameika Jkv
map-marker Kent, Washington

Phone provided is not in service

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I bought a product that will include a gift card and I have not received a gift card with purchase.?

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Shalice Ayf
map-marker Kirkcaldy, Fife

Disappointed

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Money taken from my account on 9/12/24. No email or contact from living social.Have tried to speak to someone impossible to do so.

Have been passed from one department to another no result. Cancelled order.

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Anonymous
map-marker Edwinstowe, Nottinghamshire

Why can't they provide aTracking number or Order No. So that the order can be tracked.? Why do their emails always have no reply on them?

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I just want my order that I have paid for delivered. Why can't they provide a tracking number and order number like all other companies? Just let me know when I will receive my order.

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Leviticus Qmr

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Wanstead, Redbridge

It has been impossible for me to contact their customer service. I ordered a sofa bed and little or no information has been given to me regarding my order. I keep getting sent vouchers to redeem. Joke

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Livingsocial - It has been impossible for me to contact their customer service. I ordered...
Contains 2 confidential files for company representatives

I am beginning to feel like this website is a scam, because nobody is reachable after my order was placed. Little or no information has been given to me about my order.

They just keep sending several coaches to redeem.

I am not interested in some stupid coaches, I just need to know whats happening with my order. Worst company ever.

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Juanito Jus

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Newport, Newport

My order has not arrived

I'm 80 years old and in need of a foot massage. I paid my money through PayPal and I am trying to find out what is going on.

I'm very upset to think that anyone would treat me like this.

I would be very grateful if you could help me, please. Mary Morgan.

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About

Summary

LivingSocial is an online business that offers daily deals and discounts on various services and products in many locations of the United States. The clients can get, for example, a cut-rate dinner, haircut, yoga class or discounts for family-oriented activities like zoos, museums, day trips, aquariums, art classes and so on. LivingSocial offers a new deal each day to its members who subscribe via email. Once a deal has been purchased, members are e-mailed their redemption vouchers the following business day, around 5 a.m. local time. LivingSocial was founded as Hungry Machine in 2007 by four employees from Revolution Health Group. The company's first major application was their Visual Bookshelf application on Facebook which allowed users to catalog and share their favorite books with friends.

Livingsocial reviews and complaints

Livingsocial is ranked 146 out of 457 in Gift Cards, Rewards and Cashbacks category

Area Served

USA, UK

Payment Methods

VISA

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