I purchased a coupon to clean carpets. Shortly after that I decided to get new carpets.
I just wanted to exchange my certificate for another. Shortly after my purchase Living Social had internal problems, disconnecting their phone service and not responding to my e-mails. I was unable to make contact for over a month and 1/2. Once I made contact I was told it was too late for an exchange.
Now I am out $50. There are numerous other sites that support their customer. Living Social apparently wants to send their customers elsewhere.
Good customer relations builds businesses. Poor customer relations destroys them
Monetary Loss: $50.